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Privacy Policy

Last updated: April 2026

1. Information We Collect

Proplo Pty Ltd ("Proplo", "we", "us") collects information you provide directly when you create an account, submit a referral, or contact us. This includes your name, email address, phone number, and banking details for payout purposes.

We also collect information automatically when you use our platform, including IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Proplo platform
  • Process Scout referrals and payouts
  • Match buyers and sellers with licensed agents
  • Coordinate transaction services (mortgage, conveyancing, inspections)
  • Communicate with you about your account and our services
  • Comply with legal obligations

3. Information Sharing

We share your information with licensed agents on our platform when you are matched for a property transaction. We also share necessary information with our service partners (mortgage brokers, conveyancers, inspectors) to facilitate your transaction.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, and request deletion of your personal information. Contact us at [email protected] to exercise these rights.

6. Contact

For privacy-related inquiries, contact our Privacy Officer at [email protected] or write to Proplo Pty Ltd, Sydney, NSW, Australia.